Shipping & Payment Info

Effective Date: 20 - April - 2025

At Bloom Bowtique, we want to ensure a smooth and enjoyable shopping experience for all of our customers. Below are the details regarding our shipping and payment policies.

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1. Shipping Information

Where We Ship:

• We currently ship to [New Zealand, Australia, Worldwide, etc].

Processing Time:

• All orders are processed within 1–3 business days from the date of purchase.

Shipping Methods & Rates:

• We offer the following shipping methods for delivery:
  • Standard Shipping: Estimated delivery time is [4-6 business days]. Rates vary based on location.
  • International Shipping: Estimated delivery time is [1-2 weeks]. Rates will vary depending on your location.
• Shipping charges are calculated at checkout based on your shipping address and selected shipping method.

Shipping Costs:

• International Shipping: Shipping costs for international orders will be calculated at checkout.
• Free Shipping : Available for NZ only for order above $89.99 nzd.

Order Tracking:

• Once your order has shipped, we will send you a tracking number so you can track your package in real-time.
• Please note that tracking information may take up to 24 hours to update once your order has been shipped.

Shipping Delays:

• Bloom Bowtique is not responsible for delays caused by postal services, customs, or unforeseen circumstances (e.g., weather).
• If your package is delayed or lost in transit, please contact us at [bloombowtiquenz@gmail.com], and we will do our best to assist you.

International Customs and Duties:

• International customers may be subject to customs duties and taxes imposed by their country.
• Bloom Bowtique is not responsible for any additional fees or delays that may occur during the customs process.
• Please check with your local customs office for any potential fees before placing an order.

2. Payment Information

Accepted Payment Methods:

We accept the following payment methods for all orders:

• PayPal: A secure way to pay using your PayPal account or credit/debit card.
• Bank Transfer : Bank details will be provided at checkout or via email. Your order will be processed once payment clears into our account.
• ⚠️ Important: Please double-check bank account details when transferring funds.
  Bloom Bowtique is not responsible for payments made to incorrect bank accounts due to customer error.

Payment Process:

• All payments are processed securely through our payment gateways. We do not store your full payment details on our website.
• Once your payment is processed successfully, you will receive an order confirmation email with your order details.
• If your payment fails, you will be notified to retry the payment.

Currency:

• All prices listed on our website are in [NZD] and are subject to change without notice.
• International customers will be charged based on the exchange rate at the time of purchase.

Order Cancellation:

• Once an order is placed through our store, it cannot be cancelled under any circumstances. We begin processing orders immediately to ensure fast and efficient fulfillment.Please double-check your order details (including shipping address, items, and quantities) before completing your purchase.

3. Returns & Refunds

Due to the handmade nature of our products, we do not accept returns unless the item is damaged or defective upon arrival. Please refer to our Returns & Exchanges page for more details.

If you have any issues with your order or have questions about the shipping or payment process, please reach out to us at:

Email: bloombowtiquenz@gmail.com

Instagram DM: @bloombowtiquenz